PropReel: Privacy Policy

Last updated: 1st of July 2025

This Privacy Policy explains how PropReel, operated by PropReel AI LLC ("we," "us," or "our"), collects, processes, and safeguards your information when you use our real estate video generation service ("Service").

1. INFORMATION WE COLLECT

Essential Information

  • Property Listing Data: When you provide a URL to a property listing (Zillow, Redfin, etc.), we extract property details to create your video.
  • Account Information: Email address and name for authentication if you create an account.
  • Uploaded Content: Photos, property details, or other content you directly upload.

Automatically Collected Data

  • Device Information: Technical details about your device (type, operating system, app version).
  • Usage Data: How you interact with our service to improve functionality.

2. HOW WE USE YOUR INFORMATION

  • Create Videos: Process your property listing data to generate professional real estate videos.
  • Improve Our Service: Analyze usage patterns to enhance features and performance.
  • Communication: Send service-related notifications and updates.
  • Support: Address your questions and provide assistance.

3. DATA SECURITY & RETENTION

  • Security Measures: We implement industry-standard security measures to protect your data.
  • Data Retention: We retain your data only as long as necessary to provide our services or as required by law.
  • Generated Videos: Available for download for a limited time after creation.

4. YOUR DATA RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal requirements)
  • Export your data
  • Withdraw consent at any time

5. THIRD-PARTY SERVICES

We may use third-party services to:

  • Process property listing data
  • Generate video content
  • Host and deliver videos
  • Process payments

Each third-party service has its own privacy policy governing how they handle your data.

6. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: hello@propreel.ai